What not to say to the insurance adjuster about water damage?
When speaking with an insurance adjuster, avoid guessing, exaggerating, or admitting fault for something you do not fully understand. Do not say the damage has been going on “for a long time” if you only just noticed it, since that can suggest neglect or gradual loss. Stick to clear, factual descriptions of what you observed, when you first noticed the problem, and the steps you took to minimize damage. Avoid signing any documents you do not understand or accepting quick settlements before you have full repair estimates. It is often wise to let your contractor discuss technical repair details with the adjuster, while you focus on honest, straightforward information.
Phoenix Mitigation and Restoration is a leading water damage mitigation and restoration company dedicated to serving the New Jersey community. With a steadfast commitment to excellence, we offer comprehensive solutions for property damage caused by water, flood, and other related disasters. Our team is available around the clock to address water damage emergencies promptly, minimizing further damage and reducing recovery time.
We offer water damage assessment, water extraction and removal, drying and dehumidification, structural drying, mold remediation, contents cleaning and restoration, reconstruction and repair and insurance claims assistance.